AWS GovCloud (US) FAQs - Amazon Web Services
This comprehensive FAQ link on AWS GovCloud (US) answers all the pressing questions about its design, security, compliance measures, and more.
What is AWS GovCloud (US)?
AWS GovCloud (US) is designed to meet the specific regulatory and compliance needs of U.S. government agencies at various levels, as well as contractors and educational institutions that manage sensitive workloads in the cloud. It supports compliance with U.S. International Traffic in Arms Regulations (ITAR), Federal Risk and Authorization Management Program (FedRAMP), and Department of Defense (DoD) Cloud Computing Security Requirements.
How do I access AWS GovCloud (US)?
To access AWS GovCloud (US), agencies and contractors must obtain a separate account ID and user access credentials in addition to their standard AWS account. Access is limited to U.S. persons who comply with U.S. export control laws, including ITAR. Qualified customers can request access through the AWS Management Console or by contacting an AWS representative.
What support options are available for AWS GovCloud (US)?
AWS GovCloud (US) offers 24/7 customer service for billing and account inquiries. Customers can choose from Developer, Business, or Enterprise-level technical support. Business-level support includes 24/7 assistance with a one-hour response time, while Enterprise-level support offers a 15-minute response time and a dedicated Technical Account Manager.
AWS GovCloud (US) FAQs - Amazon Web Services
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